Silent Diving Direct
Shipping & Returns
 Air Filling Accessories   Compressor Charging Adaptor
 Auto Diluent Valve (ADV)   ADV Service Kit    Auto Diluent Valve (ADV)
 Backplate
 Books/Manuals/Coffee Mugs/DVDs
 Consumables   Batteries    Oxygen Cells    Rely-On    Scrubber Cartridge Filters
 Cylinders & Valves   Cylinder/Valve Combos    Cylinders    Valves
 DivePlanner and DiveStore   DivePlanner and DiveStore
 Gas Connector System (GCS)   Complete GCS Kits    Gas Connector System (GCS)    Solenoid Shut Off Valve
 Gauges   Diluent Gauges    Interstage Pressure Gauge    Miniature Pressure Gauge    Oxygen Gauges
 General Accessories   Lift Bags    Nexus Dive Computer    Pocket Reel    Surface Marker Buoys (SMB)
 General Spares   Crotch Straps    Pressure Relief Valve
 Insp/Evo Accessories   Brass Trigger Hook    Buckles    Carry Boxes    Cell Validator    CO2 Sensor    D-Rings and 3-Bar Sliders    Dry Suit Inflator Side Stems    Elastic Handset Strap    Mouthpiece Headstrap    Off-Board Cylinder Attachments    Pockets    Railtail    Rebreather Lifting Bar    Stage Cylinder Band Kits    Verti-Clip & D-Ring
 Maintenance   ADV Service Kit    AutoAir Service Kit    Convoluted Hose O Rings    Diluent Inflator Service Kit    Expedition Saver Kits    First Stage Service Kits    Grease    Insp Classic Scrubber O Rings    Misc Service Kits    Mouthpiece Service Kits    OCB Service Kit, Spares & Tools    Oxygen Inflator Service Kit    Pillar Valve Service Kits    Scrubber O Rings - Vision    TearAid Repair Kits    Tools
 Nautilus Lifeline
 OCB Mouthpiece   OCB - Open Circuit Bailout & FFM
 Oxygen Filling Accessories   DIN Connector    Oxygen Decanting Hoses
 Replacement Parts   Battery Box Parts    Bridge Interface and Cables    Buzzer Retainer    Canister Strap    Cases & Parts    Convoluted Hose Fittings    Convoluted Hoses    Counterlungs    Cylinder Straps    Evolution M/H Pressure Hoses    Evolution Manifold    Exhaust Valves    Fastex Buckles    First Stages    Handset Parts    Head Up Display (HUD)    Inspiration M/H Pressure Hoses    Inspiration Manifold    Inspiration Manifold Bracket    Inspiration Top Weight Pocket    Integrated Weight Harness    Manual Inflators    Mixing Chamber Parts    Mouthpiece & Parts    Nuts and Bolts    Oxygen Pressure Relief Valve    Oxygen Solenoid Valve    Scrubber Cartridges    T Pieces    Wings
 Scrubber Monitor   Evolution Scrubber Monitor    Inspiration Scrubber Monitor
 Tek/Travel Frame   Tek/Travel Frame
Shipping & Returns
The following is a summary of our shipping and returns policy.

In Summary

Orders taken on this site will only be shipped to countries covered by our Silent Diving's distribution. These include North, South and Central America.

We aim to despatch your order within 7 days, however some products will be produced to order and an estimated delivery time will be displayed for each product. If for any reason the product will take longer than the time specified to be despatch we will contact you by e-mail or phone.

To ensure that you receive your order with the minimum of fuss, we ask that you give us the correct address with a zip code and a landline phone number, and make sure someone can accept delivery from us. Orders over $500 will require a signature for delivery.

Shipping Rates

All our shipping rates are listed in US Dollars (USD).

All shipments are sent via FedEx, unless notified.

Please Note: If your total shipment weight is heavier than 30kg (maybe less than for some countries). Your shipment will be split equally between the number of parcels needed. You will be charged for multiple parcels.

Cancellation And Returns

You can cancel your purchase at any time up to 7 business days after the day of receipt of your product without the need to give us any reason. However, the following points must be observed:

Your account will be charged a 15% re-stocking fee. The products must be returned in an unused condition in its original, undamaged packaging with all seals intact together with product receipt.

Products are to be returned to us at your expense unless the product is faulty when you receive it.

You will be wholly responsible for the cost of delivery and safe return of the goods. Goods received back incomplete or in a damaged or used condition will be returned to you and the cost of re delivery charged to your account.

Your right to cancel will not apply if the products are made or tailored to your specification or personalised at your request.

Upon receipt of your returned goods, the price of the products (minus 15%) will be credited to your payment card within 30 days beginning with the day on which the returned goods are received. We are not responsible for non-delivery of returned goods and it is recommended that you obtain proof of posting and/or delivery insurance as appropriate.

If you wish to cancel your order or return your item please contact us by e-mail. Please Quote Your Invoice Number, The item(s) being returned, name and address. We will aim to respond to your email within 1 working day with the address the goods are to be returned to and when your account will be re-credited.

Your statutory rights are not affected.

Faulty Goods

If you do receive faulty goods please notify us immediately and we will arrange for the part or unit (if necessary) to be exchanged.

Availability of Goods

All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for a refund to be arranged for any money paid for them.

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